In this work, we presented the findings of an experiment aimed to investigate cerebral and emotional activity during the purchase of fruit and vegetable prod-ucts in a supermarket. In particular, we measured the brain activity - through the electroencephalogram (EEG) - and the eye gaze of individuals visiting specific areas of a supermarket, and focused particularly on the purchase of some prod-ucts in the fruit and vegetables department. The group was equally divided ac-cording to the occupation (50% workers and 50% non-workers), and chosen on the basis of specific socio-demographic features and of intrinsic characteristics, like the sensitivity to local rather than global food. Comparisons of neuro- and biometric indices previously defined (pleasantness, memorization, interest and, emotion) have been performed to highlight differences between the customers’ perception of the products – also compared to other product categories. Findings show how EEG methodologies, along with the measurements of autonomic var-iables, could be used to obtain information not obtainable otherwise with verbal interviews. The analysis of the emotions aroused during the shopping experience, investigated with modern techniques of brain-marketing, could help to analyze the perception of fruit and vegetable products – whose consumption is in decline in Italy since this is not an ‘emotionally appealing’ product category - according to the consumer’s actions and emotions.

Assessing cerebral and emotional activity during the purchase of fruit and vegetable products in the supermarkets

Myriam Caratu';
2017-01-01

Abstract

In this work, we presented the findings of an experiment aimed to investigate cerebral and emotional activity during the purchase of fruit and vegetable prod-ucts in a supermarket. In particular, we measured the brain activity - through the electroencephalogram (EEG) - and the eye gaze of individuals visiting specific areas of a supermarket, and focused particularly on the purchase of some prod-ucts in the fruit and vegetables department. The group was equally divided ac-cording to the occupation (50% workers and 50% non-workers), and chosen on the basis of specific socio-demographic features and of intrinsic characteristics, like the sensitivity to local rather than global food. Comparisons of neuro- and biometric indices previously defined (pleasantness, memorization, interest and, emotion) have been performed to highlight differences between the customers’ perception of the products – also compared to other product categories. Findings show how EEG methodologies, along with the measurements of autonomic var-iables, could be used to obtain information not obtainable otherwise with verbal interviews. The analysis of the emotions aroused during the shopping experience, investigated with modern techniques of brain-marketing, could help to analyze the perception of fruit and vegetable products – whose consumption is in decline in Italy since this is not an ‘emotionally appealing’ product category - according to the consumer’s actions and emotions.
2017
978-3-319-62937-7
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14090/2263
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